Please contact our eBranch* during regular business hours at 502.968.3681
or 800.626.2870 to reset your online banking username or password.
Once our eBranch representative resets your online access, you can use the
fields provided below to create a new username.
_____________________________ *Online Banking Help
Contact the eBranch at 502.968.3681 or 800.626.2870
Monday - Thursday 9:00 AM to 5:00 PM EST
Friday 9:00 AM to 6:00 PM EST
Saturday 9:00 AM to 12:00 PM EST
8-15 characters in length
Must start with a letter
No special characters - only letters and numbers.